Sales, security disclosure, and support channels. We respond to enterprise inquiries within one business day.
For everything that doesn't fit a specific channel below. Use the cards to route to a specific team instead.
For routing-sensitive inquiries, write directly to the team that should answer.
Sandbox provisioning, tier upgrades, billing questions, custom quotes.
Coordinated vulnerability disclosure. Safe harbor policy applies.
Full policy: /.well-known/security.txt · Details
Existing customers with active API keys.
Include your api_key_id in the subject line for fastest response.
| Channel | Target Response |
|---|---|
| Sales inquiries | 1 business day |
| Sandbox access requests | Automated provisioning |
| Security disclosures | 1-hour acknowledgment (business hours); 4-hour mitigation target |
| Support (active customers) | 4 business hours during business hours |
| Key rotation intents | Submit via /portal/; ops delivers within 1 business day |
| Enterprise SLA | Per master agreement |
quamtx.com hosts the enterprise marketing layer — pricing tiers, use cases, and compliance overview.